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What you'll learn

  • Understanding of Salesforce Sales Cloud capabilities and features
  • Implementation of sales processes, lead management, and opportunity tracking
  • Configuration of sales automation tools like workflows, process builders, and approvals
  • Designing custom sales dashboards and reports for performance tracking
  • Integration of Sales Cloud with other Salesforce products and third-party applications
  • Deployment of Sales Cloud solutions to enhance sales team productivity
  • Best practices for user adoption, training, and change management

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